Journal of East China Normal University(Natural Sc ›› 2012, Vol. 2012 ›› Issue (2): 146-152.

• Article • Previous Articles    

Comparitive research on distance education quality management systems based on ISO 9001 and ISO/IEC 19796 Standards

SU Xiao-bing1, HE Bin2   

  1. 1. e-Educational System Engineering Research Center & Shanghai Engineering Research Center of Digital Educational Equipment, East China Normal University, Shanghai 200062, China; 2. Department of Educational Information Technology, East China Normal University, Shanghai 200062, China
  • Received:2011-11-01 Revised:2012-02-01 Online:2012-03-25 Published:2012-03-23

Abstract: This paper studied the relationship & difference about the ISO 9001 and ISO/IEC 19796 Standards, and compare the Reference Framework for the Description of Quality Management with Descriptive Model of Quality Approach. From the analyzation the article believes that ISO 9000 Standard pay more attention to macro-level organization and operation management, and ISO/IEC 19796 to micro-level design, development, and implement of educational products.

Key words: distance education, quality management system, ISO 9001, ISO/IEC 19796

CLC Number: